iMend is a nationwide call-out mobile phone and tablet repair service. Rather than requiring the customer to post a device or visit a store, iMend sends a repair technician to the customer’s chosen location — home, workplace or elsewhere — to carry out the repair on the spot.
Police Discount at iMend
The current deals and savings available to the police community through iMend are shown in the offer boxes above. These are updated as new promotions are released. Check the live deal before booking a repair to ensure the latest saving is applied.
How iMend Works
A booking is made online, a technician travels to the specified location at the agreed time, and the repair is carried out in front of the customer. Most repairs are completed within 30 minutes. The work comes with a 12-month warranty covering the repair carried out.
Repairs are carried out in front of the customer throughout, which means the device never leaves sight. For officers who carry personal data on their phones — as most people do — this removes the privacy concern that comes with posting a device to a repair centre or leaving it at a shop counter for a day or more.
Coverage extends across the whole of the UK, including areas where in-store repair options are limited. Pricing is stated clearly before the booking is confirmed, with no additional charges applied after the repair is complete.
Common Repairs Covered
Screen replacements are the most common repair, covering cracked and shattered displays across iPhone, Samsung and other major handsets. Battery replacements, charging port repairs, camera fixes and water damage assessments are also covered depending on handset and fault type.
For officers who rely on a personal smartphone for shift-related apps, emergency contact or work emails, a same-day call-out repair keeps downtime to a minimum compared to sending the device away for several days.
More Mobile and Technology Deals for Police Officers
For mobile phone contracts, the O2 police discount page covers the O2 Open scheme giving officers 25% off airtime plans. The Vodafone police discount page covers the Vodafone Advantage scheme with 25% off pay monthly plans. Officers comparing handset and contract deals will find the Buymobiles.net police discount page useful for comparing options across networks.
